Buying or selling a home is kind of a big deal...
Our clients know that they can count on us for these things:
CommunicationThe number one complaint people have with their agent (according to the National Association of Realtors) is lack of communication. Which is why you can count on hearing from us multiple times per week about the status of your showings, your feedback, the results of our marketing, and any changes in the market in terms of new listings and competition that may have sold since listing. In fact, if you don’t hear from us at least once a week, then we will cheerfully reduce our fees by $250 per instance.
Great MarketingWe want you to be thrilled with everything to do with your house. Whether it’s the feature sheets, the Facebook ads, the professional photos, the staging, or anything else… if you’re EVER not happy, let us know and we promise to fix it right away.
Fair FeesIf you find a real estate company, brokerage or team that does what we do for less, we will cheerfully match their fees. We are committed to providing the best value possible for your investment, and that includes what we charge.
AvailabilitySo, you can’t get together unless it’s 10:00 PM? That’s okay, it happens. Do you need furniture delivered at 7:00 AM? We’ve done that, too. We take pride in being there when it matters most. Having a large team allows us the flexibility to make sure someone can accomodate you on YOUR schedule. It’s all part of our “concierge” mindset – we do whatever it takes to help you.
SatisfactionClients love knowing that if they’re not happy working with us, that they can exit any agreement, at any time. We don’t hold people hostage, unlike some people in our industry. There’s nothing worse than hearing somebody crying on the phone about how unhappy they are with their agent… and the agent won’t let them cancel their listing or buyer representation agreement.
Making guarantees like this means we’re very confident that you’ll be delighted with our performance. But, in case you’re not, you can rest assured that any problems will be solved to your complete satisfaction.
If that’s the kind of experience you’d like with your agent, just let us know a bit more about you…